Know your customer policies have become increasingly important worldwide, especially among banks and other financial institutions, in order to prevent identity theft, money laundering, financial fraud and terrorist activity. Club Fast Coin holds a zero tolerance fraud policy, and is taking all possible measures to prevent it. Any fraudulent activity will be documented and all related accounts will be immediately closed. All funds in these accounts will be forfeited.
Club Fast Coin aims to ensure the integrity of any sensitive data it obtains, such as your account information and the transactions you make, using a variety of security measures and fraud controls. Securing your electronic transactions requires you to be provided with certain data from you, including your preferred deposit method.
When you deposit funds we will require you to provide your identity and that will be specified by email when you open your account.
If you have any questions please do not hesitate to contact our customer support: firstname.lastname@example.org
When do I need to provide these documents?
We highly appreciate you taking the time to provide us with the necessary documents as soon as possible after opening your account, in order to avoid any delays in processing your transactions. We require the receipt of all necessary documents prior to making any cash transactions to your benefit.
Our policies require us to request these documents before allowing any other activities in your account, such as deposits or trades.
Please note that if you do not receive the required documents on file, your pending withdrawals will be canceled and credited back to your trading account. We will notify you on such event via our system.
The KYC documents needed in order to get verified and to comply with our Compliance and AML policy are:
– Proof of national ID (Passport, national ID)
– Utility bill (Telephone Bill, Electricity Bill, Bank statement or Credit Card Statement)
Note that the documents must not be older than 90 days.
How can I send you the documents?
Please scan your documents, save the images as JPEG, then send it to us via back office.
How do I know my documents are safe with you?
Club Fast Coin holds the security of documentation at highest priority, and treats all documents it receives with utmost respect and confidentiality. All files we obtain are fully protected using the highest level possible of encryption at every step of the review process.
We thank you for your cooperation in helping us make Club Fast Coin a safer place to trade.